315 Articles
Report
Legacy automakers have one major advantage over startups with direct-to-consumer sales

In the dealer system, automakers book revenue as soon as their vehicles leave the factory

Report
GM service centers now working on Teslas, says Mark Reuss

Investor Day presentation claims '11,180 repairs on Teslas' since 2021

Study
Buyers resent low inventories, prices over MSRP, study says

Alfa Romeo — yes, Alfa Romeo — tops J.D. Power sales satisfaction survey

Featured
Hyundai dealer sues automaker for withholding vehicle allocation

The dealer refused to invest large sums in Hyundai's required image overhaul program

Followup
Sony Honda EV venture's plan for online sales has dealers squirming

'We have a role (automakers) can't replicate,' dealers insist

Report
EPA fines Missouri dealership for emissions cheat devices

The aftermarket parts appear to have been installed on diesel trucks

Official
Michigan suspends Carvana's dealer's license for repeat violations [UPDATE]

The state found more than 100 title delays and other violations

Report
Ford sets rules for dealers selling electric cars: Fixed no-haggle pricing

Getting certified to sell EVs means a pledge of no more dealer treachery

Official
Ford's Farley will challenge dealers to cut EV cost to customers by $2,000

It needs to happen to stay competitive with Tesla, but some dealers may balk

Official
GM to offer U.S. Buick dealers buyouts

Brand going electric by 2030 as some dealers feel unprepared

Report
Tesla seeks to overturn Louisiana ban on direct car sales

Tesla has sued in other states with mixed results

Official
Carvana issues apology, compensation to Maine woman over broken car

She received $300 for the "headaches" caused by the ordeal

Study
Car buyers paying more than MSRP feel lasting resentment

Many pledge to never shop the dealer or brand again

Official
GM threatens predatory dealers with order cancellations, non-transferrable warranties

Would-be Z06, Hummer EV and Escalade-V flippers, consider yourselves warned

Car Buying
How to use the Internet to shop for your new car

88 percent of car buyers go online to sites like Autoblog to research and compare cars before they buy

The vast majority of consumers go online to sites like Autoblog to research, shop and compare before buying a car.

Official
NYC levies huge fines against car dealers, cites 7,000 consumer violations

They agree to pay $800,000 and follow several rules on advertising and pricing

Official
Ford F-150 Lightning buyers face a no-resale agreement

Dealers don't want buyers flipping their new trucks — and undercutting dealer markups

Report
European online car retailer Cazoo to cut workforce by 15%

Inflation and inventory shortages are hitting online car retailers especially hard

Report
What is dealer invoice? And is that what you should pay?

It's more complicated than just 'what the dealer paid for the car'

Car Buying
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